Help & Support

Help & Support >> Placing an Order

Shopping at the PC World Bookstore is simple. Just follow the instructions below.

Step by Step Guide | Ordering Again | Using the Shopping Basket
 Step by Step
  1. When you have found the book you want, click on the Add To Basket button to add the product to your basket.
  2. Continue to add more items or click on Go to Checkout.
  3. If you have not ordered from us before, you must register your details by clicking on new customer.
  4. Complete your details and click on Submit.
  5. You will be given a personal identification number, please make a note of this or print it out as it will help in any future correspondence. Then click on the words 'click here' to continue.
  6. When you have finished shopping click on Go to Checkout from the 'My Basket' page.
  7. Check your details and enter an alternative delivery address if required. Click on Submit.
  8. Choose one of the delivery options given and click on Submit.
  9. Enter in your credit card details and click on Submit. Alternatively click on Contact Me For Payment and we will contact you to arrange payment.
  10. Check all the details are correct and click on Complete Purchase to finally send your order.
  11. You will be given your customer ID number and order number once you have sent your order. Please quote these numbers if you need to contact us. Shortly after confirming the order you will receive confirmation by email.
 Ordering Again
If you want to order books again from the PC World Bookstore, all of your details will be brought up automatically at step 3 above. Enter in your e-mail address and password. Click on log in from the 'My Account' button.
 Using the Shopping Basket
The shopping basket is accessible on every page by clicking on 'Basket'. It will also appear every time you click on Add to Basket. This will put 1 copy of the item into your basket. Options within the basket page are:

  1. Remove – to remove a single item from your basket tick the remove box next to your item, then click on Recalculate to change the corresponding values.
  2. Quantity – to change the quantity you wish to order of an item change the number in the quantity box, then click on Recalculate to change the corresponding values.
  3. If you would like to remove all items from the shopping basket, click on Empty Basket.
  4. When you are ready to proceed and order the contents of your shopping basket, click on Go to Checkout.